New measures to support Cliff Road and Station Parade businesses announced

It follows recent meetings discussing the impact of ongoing Mid Cornwall Metro works.

Newquay Business Improvement District (BID) manager Mark Warren announced on social media that after meetings with Cormac and Cornwall Council, they’ve secured “positive outcomes” for affected businesses.

One of the “big wins” is free parking near Cliff Road and Station Parade, with Albany Road Car Park becoming free to use from 1st November until 31st March, with Tolcarne Road Car Park free all day between the same dates. 

Cornwall Council will also now promote the message that Cliff Road remains open for business via videos and social media content, with improved signage also set to remind people businesses are still open, whilst also helping visitors find parking. 

In Newquay BID’s announcement, they also said Cormac is reviewing the works programme to explore options for speeding things up, with traffic management and signage around the works also being reviewed. 

Regular updates and fortnightly drop-in sessions are also set to help businesses raise concerns and stay informed.

The work, between Oakleigh Terrace and Edgecumbe Avenue, is expected to continue through the winter, with a current target completion date of late spring 2027. 

Cornwall Council say the scheme is designed to make the area safer and more accessible for people walking, wheeling, cycling and using public transport, as well as creating a more welcoming gateway to the town centre and Station Quarter.

The business group called the new outcomes “important steps forward”, adding that they’ll continue working with Cornwall Council and Cormac to make sure the concerns of the business community “are heard and addressed”.

They also thanked the businesses on Cliff Road and Station Parade for taking the time to attend meeting and share their experiences.

Topher Chard, who runs Saltd Café on Cliff Road, has thanked everyone who took part in a survey examining the impact of roadworks on the area.

Results published last week showed that 88.9% of respondents said they had been affected by the works.

Responding to the announcement from Newquay BID, he said: "They listened. Thank you to everyone who answered the survey and shared it. This has been a massive collective effort. But it goes to show that when people unite, politicians do listen. They have avoided a revolution this time."