Eastern Airways suspends flights and faces collapse

Monday, 27 October 2025 19:00

Regional airline Eastern Airways, which operates the Newquay to London Gatwick route, has suspended all flights and is reportedly on the verge of collapse.

The UK Civil Aviation Authority (CAA) confirmed on Monday the airline had halted operations, with all services cancelled.

The carrier operates six routes across the UK, including connections from Humberside, Aberdeen and Newquay.

Earlier in the day, Eastern Airways filed a notice of intention to appoint an administrator, a legal step that gives the business up to 10 days of protection from creditors while it explores rescue options or prepares for insolvency.

The company was founded in 1997 and is based at Humberside Airport in North Lincolnshire.

In a statement, the CAA said:
“Eastern Airways, which operated regional services from airports across the United Kingdom, has suspended operations. All Eastern Airways operated flights are now cancelled. Therefore, please do not go to the airport as flights will not be operating.

“Eastern Airways customers are therefore urged to make their own alternative travel arrangements via other airlines, rail or coach operators.”

Selina Chadha, Consumer and Markets Director at the CAA, added:
“We urge passengers planning to fly with this airline not to go to the airport as all Eastern Airways flights are cancelled. Eastern Airways customers should visit the Civil Aviation Authority’s website for the latest information.”

Support for passengers and staff

Following the suspension, a number of train operators, including London North Eastern Railway (LNER), ScotRail, TransPennine Express and Northern, will offer free standard-class travel to Eastern Airways staff and customers on Tuesday 28 and Wednesday 29 October.

Affected individuals will need to show either an Eastern Airways employee ID, boarding pass, or flight confirmation to station staff.

Refund advice

Passengers who booked directly with Eastern Airways using a credit card may be protected under Section 75 of the Consumer Credit Act 1974 and should contact their card issuer for further information.

Those who paid by debit or charge card should also contact their card provider, as they may be able to make a claim under chargeback rules.